Feb 13, 2025  
2012-2013 Catalog 
    
2012-2013 Catalog [ARCHIVED CATALOG]

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MAN 2043 - Principles of Quality Management

3 credits | Offered: Summer
This course is an introduction to the principles, techniques and basic tools of quality and business process improvement used by organizations. Topics include continuous process improvement, performance measures, Statistical Process Control, benchmarking, and the use of various management tools used to achieve continuous process improvements and customer satisfaction. Emphasis will be placed on understanding how the tools are implemented to aid in quality and process improvement in the supply chain.


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