May 02, 2026  
2024-2025 Catalog 
    
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MAN 4162 - Customer Relations for Managers

College Credits: 3
Prerequisite(s): MAR 3023  
This course focuses on relationship building for all customers of an organization. Discussions include the impact of culture and diversity on business relationships, successful negotiation strategies, and promotion of the organization through media relations. Emphasis is placed on the manager’s role in improving customer relationships by creating a customer-focused organizational climate.


Click here for the Summer 2026 Class Schedule

Click here for the Fall 2026 Class Schedule



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