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Feb 12, 2025
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2012-2013 Catalog [ARCHIVED CATALOG]
Customer Service Technology, A.T.D.
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Return to: Applied Technology Diplomas
Banner Code: CSTC
Applied Technology Diploma
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(18 credit hours)
This program is designed to prepare students for employment in customer service occupations such as telemarketers, customer service clerks (retail trade), and customer service representatives. It is designed to prepare students for employment in entry level positions involving customer service activities in all industry areas of marketing and in all institutions of marketing (retail, wholesale, services). The content includes interpersonal skills, customer service and selling concepts, math, keyboarding, communication skills, and employability skills. This ATD may be obtained entirely online. The following is a suggested sequence of courses: First Semester: 12 Credit Hours
Second Semester: 6 Credit Hours
Customer Service Technology Total 18 Credit Hours
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Return to: Applied Technology Diplomas
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