Feb 12, 2025  
2012-2013 Catalog 
    
2012-2013 Catalog [ARCHIVED CATALOG]

Customer Service Technology, A.T.D.


Return to {$returnto_text} Return to: Applied Technology Diplomas

Banner Code: CSTC

Applied Technology Diploma

(18 credit hours)


This program is designed to prepare students for employment in customer service occupations such as telemarketers, customer service clerks (retail trade), and customer service representatives. It is designed to prepare students for employment in entry level positions involving customer service activities in all industry areas of marketing and in all institutions of marketing (retail, wholesale, services). The content includes interpersonal skills, customer service and selling concepts, math, keyboarding, communication skills, and employability skills. This ATD may be obtained entirely online.

The following is a suggested sequence of courses:

Customer Service Technology Total 18 Credit Hours


 

Return to {$returnto_text} Return to: Applied Technology Diplomas