(21 credit hours)
This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Information Technology career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster.
The content includes but is not limited to instruction in computer literacy; software application support; basic hardware configuration and troubleshooting; networking technologies, troubleshooting, security, and administration; and customer service and human relations skills.
Program Learning Outcomes
- Students will demonstrate the capability to configure a home or office computer network by successful completion of successive coursework in Cisco-based home and office networking technologies.
- Students will demonstrate a capability to diagnose and upgrade Windows-based personal computers and operating systems.
- Students will demonstrate the acquisition of problem solving techniques by successful completion of subject matter examinations, application of program coding and testing, and computer maintenance and upgrade activities, evaluating and synthesizing material offered by the courses in this program.
- Students will acquire knowledge of information security and demonstrate the capability to synthesize and apply that knowledge.