MEA 0501C - Medical Office Procedures 75 clock hours, 2.5 occupational credits
(.83 lecture credit hour and 1.67 lab credit hours)
Prerequisite(s): MEA 0002C with a grade of C or better. Restricted to students in the Medical Assisting Occupational Certificate Program.
Required Grade: Pass with a C or better.
This course is a combination course which includes both a lecture portion and a laboratory portion. In the lecture portion of this course, the student will learn the theory behind the procedures that are taught. In the laboratory portion of this course, the student will apply what he/she has learned in lecture by demonstrating specific skills/competencies. This course is an introduction to basic administrative medical office duties. Topics covered in this course include communication; filing; use of office equipment, including the computer; establishing the patient’s medical record, manually and within the EMR; using the telephone appropriately; appointment scheduling; scope of practice for the medical assistant; creating and maintaining supply and equipment inventories; reception; and understanding of office policies and procedures.
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